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Purchase returns and supplier balance correction

A purchase return records goods sent back and their balance effect. Separate the inventory return from cash recovery, and check the linked supplier document.

Last reviewed 2026-10-05

Before you start

Select the correct company and verify permissions. Learn in a test workspace; posting or restoring can change actual data.

Workflow

  1. 1Choose the supplier and original invoice or related document in Returns.
  2. 2Select returned quantities, variants, units and stock source using available fields.
  3. 3Check cost, tax and reason against the supplier document before saving.
  4. 4Approve with the appropriate permission, then review stock movement and supplier statement.
  5. 5When money is refunded, record the appropriate cash movement and check remaining balance and allocation.
Captured in local preview. Names and balances are samples; controls can differ with permissions and activated products.

Watch this distinction

Do not enter both a manual reduction and a return for the same goods; check existing records first.

Verify the result

Reopen the record and check saved values and state. For financial operations, compare the document with the relevant movement and report before continuing.

PurchasesInventory

Continue with these guides

Purchase invoices, cost and taxGoods receipts and partial deliveriesReceipts, disbursements and payment allocation

In this guide

Before you startWorkflowWatch this distinctionVerify the resultContinue with these guides
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