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14 days free, no credit card. Email and password, then your workspace.
Start freePractical answers drawn from how Sinad actually works: search, browse by module, or ask the assistant inside the app.
Inside the app, a 157-skill assistant answers from your own data and executes by talking: it prepares invoices, journals and stock counts as drafts, and posts nothing without your explicit confirmation. This page is its companion outside the app.
Four steps every new account goes through — each with its guide right here.
14 days free, no credit card. Email and password, then your workspace.
Start freeBase currency, VAT, and a ready chart of accounts — in one wizard.
From the Sales module or by talking to the assistant: a draft you review, then post.
Email invites, with roles that control what each member sees and does per module.
Eight modules covered by this help center — pick yours and jump straight to its guides.
Short answers grounded in real product behavior — open a question to read the answer in place.
Sign up from the Start-free page with your email and a password — you get 14 days free with no credit card. On first sign-in, the setup wizard walks you through defining your company step by step.
If you submit a company request via the form, it stays pending until our team activates it; you then sign in with the same password you created.
In the company setup wizard you pick the base currency all your reports are shown in, and the default VAT rate — 16% ready for Palestine and adjustable for any market.
Sinad ships with a ready, double-entry chart of accounts; edit it freely or import your existing one from a CSV file in accounting settings.
From Settings → Users, send an invite by email and pick the member's role. If the invitee already has a Sinad account, they receive a join email and accept without creating a new password.
Roles control what each member sees and can do in every module, and one user can switch between multiple companies from a single sign-in.
Create an invoice in the Sales module: pick the customer, add items and quantities, and totals and tax compute automatically. Save it as a draft you can revisit anytime — drafts never touch your books or your stock.
On posting, the journal entry and inventory movement are created and the customer balance updates automatically; you can also quick-post straight from the invoice list.
When posting an invoice, record the payment in the same step — full or partial — and the invoice and receipt post together with matching entries.
Any remainder stays as a balance due on the customer, visible in their statement and your collection follow-up.
After posting, choose to send via WhatsApp and a PDF copy goes straight to the customer's number, with a confirmation prompt before the first send.
Make sure the customer's phone is stored in a valid international format — +970 by default, with +972 numbers supported — and the same works for quotes and receipts.
Create a purchase invoice, pick the supplier, items and costs. On posting, stock comes in with the new quantities and the supplier balance and journal entry update automatically.
If you set a credit limit for the supplier, the system warns you before you exceed it.
Create the return linked to the original purchase invoice and pick the returned items and quantities.
On posting, stock goes out and the supplier balance and the invoice's amount due drop immediately, with an automatic reversing journal entry.
On import shipments, add freight, customs and insurance at the shipment level, then allocate them across items by value, weight or volume.
These costs flow into the item's real cost, so you read true per-item profitability instead of rough numbers.
Create a count session in the Inventory module and enter the physically counted quantities; the system shows variances against book balances line by line.
On approval, a stock adjustment posts with a documented reason and a matching accounting entry. The AI assistant can prepare the count draft for you — it stays unposted until you approve it.
Each company sets a clear availability policy: block selling with no stock, warn but allow, or allow fully — configured in inventory settings.
The policy is enforced in the UI and on the server together, so it can't be bypassed from another browser or from the POS.
From Accounting → Opening balances, enter account, customer and supplier balances as they stand in your previous system; for foreign-currency balances, enter the historical exchange rate per balance.
Before locking you can edit freely; once both sides balance, you lock with a final confirmation and they become the foundation of your books.
Issue invoices and vouchers in any currency with a rate per document, while everything converts to your base currency in reports and dashboards — so you read performance in one unified currency.
Accounting also supports revaluing foreign-currency balances and recording exchange differences with clean entries.
Review the trial balance, then close the period from accounting settings; closing blocks any posting or editing inside the period and protects your approved numbers.
Changes remain possible in open periods only, and at year-end close the result carries into retained earnings.
Yes — it's built to run offline: you keep selling, receipts save locally on the device, and everything syncs automatically once the connection returns.
The queue never waits for the network, and your books complete the moment you're back online.
Open a shift on a register with an opening float and record your sales through it; every device gets its own register with its own shifts.
On closing, enter the actual cash count and the system shows the difference between expected and counted, closing the shift report with a full activity log.
Enable the Commerce module, pick a ready theme, then customize it in the store editor: colors, fonts, sections and pages.
Your products, stock and prices come straight from the system, and store orders enter the same sales and inventory cycle — no double entry.
Sinad auto-translates your storefront into 10 languages the moment you enable it, with direction adapting automatically for right-to-left languages.
You can hand-edit any translated string anytime, so your brand's voice survives in every language.
The assistant masters 157 operational skills across sales, purchasing, inventory, treasury, journals and reports, and understands Arabic in its dialects — Levantine, Gulf and Egyptian.
Ask it to record an invoice for a customer, or ask how your sales are doing this month: it prepares the operation as a draft, or answers with real numbers from your data in your base currency.
No. The assistant is bound by the confirmation principle: it prepares the operation as a draft, shows you the full details, and posts no document and sends nothing before your explicit approval.
Whatever you don't confirm stays a draft you can edit or delete — your books move only on your decision.
The single source for trial, activation and support questions — instead of repeating them on every page.
No. 14 days completely free with no credit card, and you cancel anytime.
Each company's books are fully isolated, roles and permissions control what every user reaches — and the AI assistant never posts or sends anything without your explicit confirmation.
Yes — 16% VAT and regional rules ready out of the box, with multi-currency and reports unified in your base currency.
The request stays pending until our team activates it; after activation you sign in with the same password you created in the form.
Four essentials: contact name, company name, work email and password — the rest are optional and simply help the review.
Yes. The request creates the first company owner; after activation you add users, roles and operational setup from inside the system.
For most sales, onboarding and product questions, the team replies within one business day.
Yes — the team continues in Arabic, English or Turkish depending on your preference, and the product itself is trilingual.
From the in-app support center: open a ticket and track its status moment by moment, with a knowledge base and a full history of your conversations.
Isolated books per company, fine-grained roles and permissions, an audit log of activity — and clear legal documents governing the whole relationship.
All documents in the legal centerIf your answer isn't here, two direct paths reach the team.
Tell us what you're facing — we reply within a business day, in Arabic, English or Turkish.
Send a messageFor Sinad customers: open a ticket and follow it moment by moment from inside your workspace, with a full knowledge base.
Open the support centerRequires signing in to your workspace